RMA Status : Check-Out

Your Shipping Address:

Name : Bobby Lassiter
Email : teamlass@gmail.com
Street Address : 3257 copper creek ln
City : Buford
State : GA
Zip Code : 30519
Country : United States
Phone : (757) 605-8268
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Dont work fan work light dont come on i know it not under warranty just need it fix.
Date Purchased : 2021-02-11
Where Purchased : Friendly hobbies


RMA: 2218

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Bobby Lassiter
Email : teamlass@gmail.com
Street Address : 3257 copper creek ln
City : Buford
State : GA
Zip Code : 30519
Country : United States
Phone : (757) 605-8268
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Dont work fan work light dont come on i know it not under warranty just need it fix.
Date Purchased : 2021-02-11
Where Purchased : Friendly hobbies


RMA: 2218

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User Note

7/6/2021  Check in

7/6/2021 Inspection -Previous RMA #1897. ESC is out of warranty by date. Capacitor has been resoldered. Capacitor has had protective covering removed and has a damaged diode. MOSFET board is damaged, see picture.

Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email if you wish to move forward with repairs. We want to prevent this from happening again, so please reply with the motor you are running, gearing, can timing, and what car you are running it in and we can offer suggestions on set up. Thank you.

7/7/2021  Invoice  https://www.paypal.com/invoice/p/#6WWRZAR3ZRKKZFYZ

7/7/2021 Repaired ESC with new MOSFET board, Control board, Capacitor, then tested. Please see testing video. Thank you.

7/9/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400036079057