RMA Status : Check-Out

Your Shipping Address:

Name : Max Hill
Email : Maxhilldesigns@yahoo.com
Street Address : 20 persons rd
City : Shepherd
State : TX
Zip Code : 77371
Country : United States
Phone : (832) 800-0477
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Lost brake and throttle. On/off switch not working
Date Purchased : 2021-03-01
Where Purchased : Ebay


RMA: 2212

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Max Hill
Email : Maxhilldesigns@yahoo.com
Street Address : 20 persons rd
City : Shepherd
State : TX
Zip Code : 77371
Country : United States
Phone : (832) 800-0477
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Lost brake and throttle. On/off switch not working
Date Purchased : 2021-03-01
Where Purchased : Ebay


RMA: 2212

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User Note

6/29/2021 Check-in.

Out of warranty by date.

6/29/2021 Inspection – MOSFET board is damaged. Please see picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email if you wish to move forward with repairs and an invoice will be sent to you.

We want to help prevent this from happening again, please let us know what motor, can timing, gearing and car you are running and we can offer suggestions. Thank you.

6/30/2021  Invoice  https://www.paypal.com/invoice/p/#R5K9PVSZQKR3MH8B

6/30/2021  Payment received

7/1/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. Please see testing video.

Thank you

7/2/2021  Check out. Ship via USPS#9400111108400057803693