RMA Status : Check-Out

Your Shipping Address:

Name : Eric Muszynski
Email : eamatatc@gmail.com
Street Address : 19765 Crandell Ct
City : Belleville
State : Mi
Zip Code : 48111
Country : Usa
Phone : (734) 417-7743
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Ran for 6 passed. Very mild tune settings not over geared. Went out and not working.
Lights function sometimes a bit of reverse that’s it.
Date Purchased : 2021-06-02
Where Purchased : Dirt burners Livonia mi


RMA: 2211

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Eric Muszynski
Email : eamatatc@gmail.com
Street Address : 19765 Crandell Ct
City : Belleville
State : Mi
Zip Code : 48111
Country : Usa
Phone : (734) 417-7743
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Ran for 6 passed. Very mild tune settings not over geared. Went out and not working.
Lights function sometimes a bit of reverse that’s it.
Date Purchased : 2021-06-02
Where Purchased : Dirt burners Livonia mi


RMA: 2211

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User Note

6/29/2021 Check in.

6/29/2021 Inspection – MOSFET board is damaged. This type of damage is not a manufacturers defect. What motor, can timing, gearing and car are you running?

Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

Since the ESC is so new, we will offer a one time courtesy repair under warranty. This is not a defect and was caused by something outside of the ESC. Please check all of your settings, and if you answer the questions above, we can offer suggestions to prevent this from happening again as it will not be covered by warranty next time.

Repaired ESC with new MOSFET board, Control board, Capacitor, then tested. Please see testing video.

6/30/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400085272133