RMA Status : Check-Out

Your Shipping Address:

Name : Jason Bradley
Email : Bradley5lv@gmail.com
Street Address : 1024 Kenton
City : Leavenworth
State : Kansas
Zip Code : 66048
Country : Usa
Phone : (913) 683-3652
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Reverse polarity
Date Purchased : 2021-04-30
Where Purchased : Hobby Town


RMA: 2195

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Bradley
Email : Bradley5lv@gmail.com
Street Address : 1024 Kenton
City : Leavenworth
State : Kansas
Zip Code : 66048
Country : Usa
Phone : (913) 683-3652
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Reverse polarity
Date Purchased : 2021-04-30
Where Purchased : Hobby Town


RMA: 2195

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User Note

7/1/2021  Check in

7/1/2021  Currently, the leadtime for trade in a brand new esc is around 6-8 weeks. We also have a repair program available at a cost of $120 plus shipping $8. We will replace a new control board, power board and new capacitor module. The average turnaround time is 1~3 business days. Please reply to this email to confirm if you would like to proceed with repair or trade in program. Thank you!

7/2/2021  Invoice  https://www.paypal.com/invoice/p/#P983D2WMBEGMBP8J

7/2/2021  Payment received

7/6/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2195 testing video.

7/6/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400077252563