RMA Status : Check-Out

Your Shipping Address:

Name : Jon Myers
Email : Myersjd@comcast.net
Street Address : 4808 Forsythe Dr SE
City : Salem
State : Oregon
Zip Code : 97302
Country : USA
Phone : (503) 910-1724
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The Esc has no lights and will not arm. The fan and power switch work fine
Date Purchased : 2021-02-03
Where Purchased : North west Hobbies


RMA: 2194

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jon Myers
Email : Myersjd@comcast.net
Street Address : 4808 Forsythe Dr SE
City : Salem
State : Oregon
Zip Code : 97302
Country : USA
Phone : (503) 910-1724
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The Esc has no lights and will not arm. The fan and power switch work fine
Date Purchased : 2021-02-03
Where Purchased : North west Hobbies


RMA: 2194

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User Note

6/21/2021  Check in

6/22/2021 Inspection

  • The ESC has a damaged CPU on the control board.
  • The cost to repair the unit is $50 plus return shipping $8. We will send you a PayPal payment request.

6/22/2021  Please pay the invoice if you agree to proceed with the repair. Thank you!  https://www.paypal.com/invoice/p/#SZDBGJTPN8S2ULDS

6/22/2021  Payment received

6/23/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2194 testing video.

6/23/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400230309981