RMA Status : Check-Out

Your Shipping Address:

Name : Compton Walker
Email : Walkercompton4@gmail.com
Street Address : 136 Chatham Circle
City : Winnsboro
State : South Carolina
Zip Code : 29189
Country : United States
Phone : (803) 629-3419
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I hooked battery up wrong now esc won’t work
Date Purchased : 2021-06-11
Where Purchased : Anderson rc


RMA: 2192

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Compton Walker
Email : Walkercompton4@gmail.com
Street Address : 136 Chatham Circle
City : Winnsboro
State : South Carolina
Zip Code : 29189
Country : United States
Phone : (803) 629-3419
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I hooked battery up wrong now esc won’t work
Date Purchased : 2021-06-11
Where Purchased : Anderson rc


RMA: 2192

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User Note

6/21/2021  Check in

6/21/2021  Please pay the invoice if you agree to proceed with the repair. Thank you!  https://www.paypal.com/invoice/p/#VWZWKB7XC4SETEM8

6/22/2021  Payment received

6/23/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2192 testing video.

Side note: the return ESC has the cooling fan installed up side down. It was damaged due to the blade binding. We’d provide this one time courtesy service to replace the cooling fan and waive the $12 charge.

Below is the photo of customer’s incorrect cooling fan installation.

6/23/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400230365338