RMA Status : Check-Out

Your Shipping Address:

Name : Glenn Friedman
Email : martyshobbies1728@gmail.com
Street Address : 270 Conejo Ridge Ave
City : Thousand Oaks
State : CA
Zip Code : 91361
Country : United States
Phone : (805) 497-3664
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Does not communicate with motor or receiver.
Date Purchased : 2021-06-02
Where Purchased : Amain Distributing


RMA: 2179

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Glenn Friedman
Email : martyshobbies1728@gmail.com
Street Address : 270 Conejo Ridge Ave
City : Thousand Oaks
State : CA
Zip Code : 91361
Country : United States
Phone : (805) 497-3664
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Does not communicate with motor or receiver.
Date Purchased : 2021-06-02
Where Purchased : Amain Distributing


RMA: 2179

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User Note

6/21/2021  Check in

6/22/2021 MOSFET board is damaged. Because the ESC is so new, we will extend a one time courtesy repair under warranty. The failure is not a manufacturers defect so please do not run the esc on the same motor until it has been checked for sensor gap and float. We want to help prevent this from happening again.

ESC has been repaired with new MOSFET board, Control board and Capacitor. Please see testing video.

6/24/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400022188367