RMA Status : Check-Out

Your Shipping Address:

Name : Jason D Brittain
Email : Brittainslawncare@gmail.com
Street Address : 488 E Chapman rd
City : Oviedo
State : FL
Zip Code : 32765
Country : United States
Phone : (407) 415-2874
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : Does not respond and i have changed wire out and tryed moving to other slot on RX and no response yall have hed this unit in for repair not long ago it was defective at purchase and I sent in and yall send me it back i ran it for practice 1 time and went to a event and no response so at this point i am very!!!!! Dispointed with this ESC considering i have mclan esc’s in other cars with no problems. Yall should have all the purchase date info and all that I dont have that in front of me and i spoke with a rep from maclan and they told me to fill out and send in a copy of rma with unit which Im doing today sorry for delay life work gets in the way somehimes thank you. Jason Brittain
Date Purchased : 2021-02-18
Where Purchased : Micheals R/C hobbies


RMA: 2175

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason D Brittain
Email : Brittainslawncare@gmail.com
Street Address : 488 E Chapman rd
City : Oviedo
State : FL
Zip Code : 32765
Country : United States
Phone : (407) 415-2874
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : Does not respond and i have changed wire out and tryed moving to other slot on RX and no response yall have hed this unit in for repair not long ago it was defective at purchase and I sent in and yall send me it back i ran it for practice 1 time and went to a event and no response so at this point i am very!!!!! Dispointed with this ESC considering i have mclan esc’s in other cars with no problems. Yall should have all the purchase date info and all that I dont have that in front of me and i spoke with a rep from maclan and they told me to fill out and send in a copy of rma with unit which Im doing today sorry for delay life work gets in the way somehimes thank you. Jason Brittain
Date Purchased : 2021-02-18
Where Purchased : Micheals R/C hobbies


RMA: 2175

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User Note

6/17/2021  Check in

6/23/2021 Hello Jason, as per our conversation in emails, I am unsure what you would like to do with the repairs on this ESC. What I can do is offer a 50% discount on the repairs if you agree to not run that motor with the ESC until it has been checked out. Please let me know what you want to do and I can send an invoice for the repairs. Thank you.

6/24/2021 Repaired ESC with completely new internals and tested. Please see testing video. We will cover the repairs as a one time courtesy repair this time. If problems continue, there is an out side factor causing the problems. Thank you.

6/28/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400004624326