RMA Status : Check-Out

Your Shipping Address:

Name : John Wagner
Email : Streeter07@gmail.com
Street Address : 2500 2nd Ave N
City : Moorhead
State : MN
Zip Code : 56560
Country : USA
Phone : (701) 238-5598
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Purchased new off of eBay. Big cash race tonight. Last nights practice was killer, set some new personal bests and knew no one would touch me tonight. Sauced my tires, put in a fresh pack, and hooked the battery wires up…BACKWARDS! Son of a b!!!!
Burnt my finger and fried the ESC. My fault. I’d like to take advantage of your repair program, please.
Date Purchased : 2021-04-30
Where Purchased : Ebay seller “lincolnzx”


RMA: 2169

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : John Wagner
Email : Streeter07@gmail.com
Street Address : 2500 2nd Ave N
City : Moorhead
State : MN
Zip Code : 56560
Country : USA
Phone : (701) 238-5598
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Purchased new off of eBay. Big cash race tonight. Last nights practice was killer, set some new personal bests and knew no one would touch me tonight. Sauced my tires, put in a fresh pack, and hooked the battery wires up…BACKWARDS! Son of a b!!!!
Burnt my finger and fried the ESC. My fault. I’d like to take advantage of your repair program, please.
Date Purchased : 2021-04-30
Where Purchased : Ebay seller “lincolnzx”


RMA: 2169

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User Note

6/17/2021  Check in

6/17/2021  Invoice https://www.paypal.com/invoice/p/#4FQVDWK84N7Q6JKU

6/17/2021  Payment received

6/18/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2169 testing video.

6/18/2021  Check out. Ship via USPS#9405511108400247962325