RMA Status : Check-Out

Your Shipping Address:

Name : David Hodge
Email : Dlhodge1066@gmail.com
Street Address : 1259 Chaffee Road South
City : Jacksonville
State : Florida
Zip Code : 32221
Country : United States
Phone : (904) 333-7282
Product To Return : MCL2009 DRK160 ESC
Problem With Product :
Date Purchased : 2021-06-07
Where Purchased : Second hand off Facebook.


RMA: 2168

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : David Hodge
Email : Dlhodge1066@gmail.com
Street Address : 1259 Chaffee Road South
City : Jacksonville
State : Florida
Zip Code : 32221
Country : United States
Phone : (904) 333-7282
Product To Return : MCL2009 DRK160 ESC
Problem With Product :
Date Purchased : 2021-06-07
Where Purchased : Second hand off Facebook.


RMA: 2168

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User Note

6/21/2021  Check in

6/22/2021 Inspection – ESC is out of warranty by date. Capacitor is damaged and MOSFET board is damaged, both are an indication of reverse polarity. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive Amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to rebuild the ESC will be $120 plus $8 shipping. Please reply to this email if you wish to move forward with repairs and we will send an invoice. Thank you.

6/23/2021  Invoice  https://www.paypal.com/invoice/p/#AYZ9HN98LY93DWL5

6/23/2021  Updated Invoice  https://www.paypal.com/invoice/s/pay/INV2-AYZ9-HN98-LY93-DWL5

6/23/2021 ESC repaired with new MOSFET board, Control board and Capacitor. Please see testing video. Also, please upgrade to 5mm bullets at a minimum. 4mm bullets are not capable of delivering the amperage required for drag racing and can cause problems again.

6/24/2021 Check Out

Shipped via Fedex Overnight  with tracking number: 280770807623