RMA Status : Check-Out

Your Shipping Address:

Name : Joshua Wallace
Email : Joshuawallace70@gmail.com
Street Address : 1840 Aiken Rd
City : Shelbyville
State : KY
Zip Code : 40065
Country : USA
Phone : (502) 415-1848
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Doesnt function. Unit was pulled from box and installed. Never worked. Spoke with several people and was instructed to send it in. Only getting a solid red on led #1. Will not calibrate, tones are correct but not lights. Firmware updated several times. Three times after a calibration it had a some slow speed throttle for 10 seconds then quit. Tried new sensor wires, receivers, transmitters, batteries, motor, etc.
Date Purchased : 2021-05-14
Where Purchased : Maclan


RMA: 2164

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Joshua Wallace
Email : Joshuawallace70@gmail.com
Street Address : 1840 Aiken Rd
City : Shelbyville
State : KY
Zip Code : 40065
Country : USA
Phone : (502) 415-1848
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Doesnt function. Unit was pulled from box and installed. Never worked. Spoke with several people and was instructed to send it in. Only getting a solid red on led #1. Will not calibrate, tones are correct but not lights. Firmware updated several times. Three times after a calibration it had a some slow speed throttle for 10 seconds then quit. Tried new sensor wires, receivers, transmitters, batteries, motor, etc.
Date Purchased : 2021-05-14
Where Purchased : Maclan


RMA: 2164

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User Note

6/17/2021  Check in

6/18/2021 Inspection

  • ESC is no problem.  We are able to calibrate and run motors with no issues.
  • Please review RMA#2164 calibration and running video.
  • We would suggest you to double check with radio binding, and retry the ESC by following the video.
    • https://youtu.be/fbGX0Re1-JY

6/18/2021  Check out. Ship via USPS#9405511108400247962325