RMA Status : Check-Out

Your Shipping Address:

Name : Thomas Vanaman
Email : p51mustang63@gmail.com
Street Address : 209 W 19th Ave
City : Coal Valley
State : Illinois
Zip Code : 61240
Country : United States
Phone : (563) 343-4853
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Took it out of the box hooked it to a motor and it will no talk to the motor. It is brand new never used it.
Date Purchased : 2021-05-27
Where Purchased : Thunder Road Hobbies Moline Illinois


RMA: 2163

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Thomas Vanaman
Email : p51mustang63@gmail.com
Street Address : 209 W 19th Ave
City : Coal Valley
State : Illinois
Zip Code : 61240
Country : United States
Phone : (563) 343-4853
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Took it out of the box hooked it to a motor and it will no talk to the motor. It is brand new never used it.
Date Purchased : 2021-05-27
Where Purchased : Thunder Road Hobbies Moline Illinois


RMA: 2163

« Click here to return to the home page

User Note

6/14/2021  Check in

6/14/2021 Communication – What motor, what can timing and what gearing are you running with the ESC? Please reply directly to this email. Thank you!

6/17/2021 Inspection – MOSFET board is damaged, please see picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Motor out of Sync (bridged terminals, sensor gap)

Please check your motor for sensor gap and bridged terminals. The damage is not a manufacturers defect, it was caused by an external factor. Also, Deans connectors are not recommended for drag race use. They can not handle the extreme amperage that drag racing experiences.

We will cover the repairs this one time as a courtesy repair.

Repaired ESC with new MOSFET board, Control board, Capacitor. Please see testing video.

6/18/2021  Check out. Ship via USPS#9400111108400248035629