RMA Status : Check-Out

Your Shipping Address:

Name : Edwin Villanueva
Email : evillanueva1992@gmail.com
Street Address : 98 William Ave, flr 1
City : staten island
State : New York
Zip Code : 10308
Country : United States
Phone : (646) 940-1138
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I installed a replacement fan and as soon as i turned on the esc it got super hot and had problems with throttle the esc has never been put in reverse polarity and was running fine until the fan went out
Date Purchased : 2020-11-08
Where Purchased : Local hobby shop


RMA: 2160

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Edwin Villanueva
Email : evillanueva1992@gmail.com
Street Address : 98 William Ave, flr 1
City : staten island
State : New York
Zip Code : 10308
Country : United States
Phone : (646) 940-1138
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I installed a replacement fan and as soon as i turned on the esc it got super hot and had problems with throttle the esc has never been put in reverse polarity and was running fine until the fan went out
Date Purchased : 2020-11-08
Where Purchased : Local hobby shop


RMA: 2160

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User Note

6/29/2021 Check In

Out of warranty item, will start inspection shortly. Any additional information will be posted.

6/29/2021 Inspection

  • The ESC has MOSFET board damaged.

  • To rebuild the ESC with all new internals is $120 plus $8 return shipping. We will email a PayPal request. Thank you

6/29/2021  Please pay the invoice if you agree to proceed with the repair.  https://www.paypal.com/invoice/p/#LX3WJN4QVP5JY84E

6/29/2021  Payment received

6/30/2021

  • Before we start the rebuilding ESC process, we discovered the cause of the problem. The ESC was damaged by fan screws. Please see the below photo.

  • We would like to recommend you to check the length of the fan screws. Do not use the same fan and screws so it does not damage the newly rebuilt ESC.
  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2160 testing video.

6/30/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400085297662