RMA Status : Check-Out

Your Shipping Address:

Name : Heath Fesler
Email : heater100f@gmail.com
Street Address : 7970 Horn Road
City : Gambier
State : Ohio
Zip Code : 43022
Country : USA
Phone : (740) 398-8766
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I am not looking for warranty, just would like to get the DRK repaired. I no longer have the receipt from the purchase. This ESC was in the car when a car in the other lane came across and t-boned me. At that point the car quit working so not sure if a board came loose or something inside. Like i said i am not looking for warranty work, just repair service.
Date Purchased : 2021-03-11
Where Purchased : Smoke Stack


RMA: 2152

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Heath Fesler
Email : heater100f@gmail.com
Street Address : 7970 Horn Road
City : Gambier
State : Ohio
Zip Code : 43022
Country : USA
Phone : (740) 398-8766
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I am not looking for warranty, just would like to get the DRK repaired. I no longer have the receipt from the purchase. This ESC was in the car when a car in the other lane came across and t-boned me. At that point the car quit working so not sure if a board came loose or something inside. Like i said i am not looking for warranty work, just repair service.
Date Purchased : 2021-03-11
Where Purchased : Smoke Stack


RMA: 2152

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User Note

6/21/2021  Check in

6/22/2021 Inspection

  • The ESC itself has no problem. It was able to boot up and operate properly. Please review RMA#2152 testing video.
  • The only suggest we would offer is to replace the capacitor module. We see the protective wrap was missing, and one capacitor has a dent on it. If you wish to order a new capacitor module. Please reply so we can proceed and replace it for you. Thanks

6/23/2021  Invoice  https://www.paypal.com/invoice/p/#T74LN3WN8YA5B8QX

6/23/2021  Payment received

6/23/2021 Service

  • Replaced the capacitor module and waived the return shipping.
  • Tested and verified ESC, please review RMA#2152 testing video.

6/23/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400230223539