RMA Status : Check-Out

Your Shipping Address:

Name : Jacklyin Reyna
Email : ltorre2006@icloud.com
Street Address : 5803 avenue b
City : Mission
State : Texas
Zip Code : 78574
Country : United States
Phone : (956) 458-2373
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Red solid led on esc has steering but no Throttle. Already reflashed esc but still does the same and won’t let me calibrate.
Date Purchased : 2021-03-18
Where Purchased : Ebay


RMA: 2142

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jacklyin Reyna
Email : ltorre2006@icloud.com
Street Address : 5803 avenue b
City : Mission
State : Texas
Zip Code : 78574
Country : United States
Phone : (956) 458-2373
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Red solid led on esc has steering but no Throttle. Already reflashed esc but still does the same and won’t let me calibrate.
Date Purchased : 2021-03-18
Where Purchased : Ebay


RMA: 2142

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User Note

6/9/2021  Check in

6/9/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Please see picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too much timing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email if you wish to continue with repairs.

We want to help prevent this from happening again. Please reply with your motor, motor timing, gearing and chassis and we can help to provide set up suggestions. Thank you!

6/10/2021  Invoice  https://www.paypal.com/invoice/p/#ANS8GN6HYBS84NSS

6/11/2021  Payment received

6/13/2021 Repaired ESC with new MOSFET board, Control board, and Capacitor. Please see testing video.

6/15/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400289976851