RMA Status : Check-Out

Your Shipping Address:

Name : Stephen Hollander
Email : sik98gt@gmail.com
Street Address : 29689 Camino Cristal
City : Menifee
State : CA
Zip Code : 92584
Country : United States
Phone : (951) 465-1222
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Product no longer will spin the motor with out being spun first
Date Purchased : 2021-04-02
Where Purchased : Graced with RC’s honbies


RMA: 2136

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Stephen Hollander
Email : sik98gt@gmail.com
Street Address : 29689 Camino Cristal
City : Menifee
State : CA
Zip Code : 92584
Country : United States
Phone : (951) 465-1222
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Product no longer will spin the motor with out being spun first
Date Purchased : 2021-04-02
Where Purchased : Graced with RC’s honbies


RMA: 2136

« Click here to return to the home page

User Note

7/12/2021  Check in

7/12/2021 Inspection – ESC is out of warranty by date. Protective covering has been removed from capacitor. MOSFET board is damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email and we will send an invoice to move forward with repairs. Please reply with the car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.

Thank you

7/19/2021 Please reply if you wish to move forward with repairs. Thank you.

7/21/2021  Invoice  https://www.paypal.com/invoice/p/#GZ7K8F8X2CG8JZ3D

7/21/2021  Payment received

7/21/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

7/23/2021 Check  Out

Shipped via US Mail with tracking number: 9400111108400616868651