RMA Status : Check-Out

Your Shipping Address:

Name : john p clements
Email : ebayforvets@yahoo.com
Street Address : 15614 DOBBS PEAK LN
City : FONTANA
State : CA
Zip Code : 92336-4560
Country : United States
Phone : (951) 515-2675
Product To Return : MCL2009 DRK160 ESC
Problem With Product : have to bump start the car.
Date Purchased : 2021-01-05
Where Purchased : maclan


RMA: 2129

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : john p clements
Email : ebayforvets@yahoo.com
Street Address : 15614 DOBBS PEAK LN
City : FONTANA
State : CA
Zip Code : 92336-4560
Country : United States
Phone : (951) 515-2675
Product To Return : MCL2009 DRK160 ESC
Problem With Product : have to bump start the car.
Date Purchased : 2021-01-05
Where Purchased : maclan


RMA: 2129

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User Note

6/9/2021  Check in

6/9/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Please see picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too much timing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email if you wish to continue with repairs.

We want to help prevent this from happening again. Please reply with your motor, motor timing, gearing and chassis and we can help to provide set up suggestions. Thank you!

6/10/2021  Invoice  https://www.paypal.com/invoice/p/#6CS7SQ3HTMN5UQ53

6/14/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

6/17/2021 Check Out

Shipped via USPS with tracking number: 9400111108400251010415