RMA Status : Check-Out

Your Shipping Address:

Name : Tommy Giove
Email : tommyworkford@yahoo.com
Street Address : 3320 Gose Cove Ln
City : Knoxville
State : tn
Zip Code : 37931
Country : United States
Phone : (865) 719-3377
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I got this esc for a buddy of mine and warned him about long burnouts. and he sent it like a pro NHRA burn out… and well its not working now. Only has like 3 runs on it. lol Just need it fixed and will pay. Lesson learned the hard way for him. He has tire warmers now. Thanks
Date Purchased : 2021-05-14
Where Purchased : 5/14/21


RMA: 2128

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tommy Giove
Email : tommyworkford@yahoo.com
Street Address : 3320 Gose Cove Ln
City : Knoxville
State : tn
Zip Code : 37931
Country : United States
Phone : (865) 719-3377
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I got this esc for a buddy of mine and warned him about long burnouts. and he sent it like a pro NHRA burn out… and well its not working now. Only has like 3 runs on it. lol Just need it fixed and will pay. Lesson learned the hard way for him. He has tire warmers now. Thanks
Date Purchased : 2021-05-14
Where Purchased : 5/14/21


RMA: 2128

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User Note

6/7/2021  Check in

6/7/2021 Inspection – Hello Tommy, John Force would be proud! Smoky burnouts look awesome, but sometimes the smoke isn’t always from the tires. The MOSFET board has been damaged, most likely from the over enthusiast burnout. Please see picture.

The cost to repair the ESC will be $128 plus $8 shipping. Please reply if you wish to move forward with repairs. We will send an invoice once you confirm. Thank you!

6/8/2021  Invoice  https://www.paypal.com/invoice/p/#896CASFAFRQ46NNW

6/8/2021  Payment received

6/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Replaced smoke back into the ESC. Please see testing video.

6/10/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400295127360