RMA Status : Check-Out

Your Shipping Address:

Name : Steward Trotter
Email : strotter003@gmail.com
Street Address : 39753 Royal Trails Rd.
City : Eustis
State : Florida
Zip Code : 32736
Country : United States
Phone : (321) 517-9616
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : RMA2126 went bad so I pulled this one from my offroad car, put it in my on-road car for qualifying, turned the timing up to previous stats, and it was smoking at half lap. It melted the factory wires off the unit. This was a refurb unit we bought before our team acct was active.
Not concerned with warranty, just need repaired. Let me know what it takes. Thanks.
Date Purchased : 2020-12-30
Where Purchased : HAD


RMA: 2127

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Steward Trotter
Email : strotter003@gmail.com
Street Address : 39753 Royal Trails Rd.
City : Eustis
State : Florida
Zip Code : 32736
Country : United States
Phone : (321) 517-9616
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : RMA2126 went bad so I pulled this one from my offroad car, put it in my on-road car for qualifying, turned the timing up to previous stats, and it was smoking at half lap. It melted the factory wires off the unit. This was a refurb unit we bought before our team acct was active.
Not concerned with warranty, just need repaired. Let me know what it takes. Thanks.
Date Purchased : 2020-12-30
Where Purchased : HAD


RMA: 2127

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User Note

6/14/2021  Check in

6/17/2021 Inspection – MOSFET board is damaged. Possible causes are:

Improper power input (reverse polarity)

Motor out of sync (bridged terminals, damaged motor)

If both ESC’s were run in the same car, I would suspect either the motor is bad, or the setup is off.

The price to repair the esc will be $120 plus $8 shipping. Your team discount will be 30% off making the repair $84 plus $8 shipping. Please return to this email if you wish to have an invoice sent. Thank you!

6/18/2021  Invoice https://www.paypal.com/invoice/p/#D2R8J438XWFF5NKJ

6/18/2021  Payment received

6/20/2021 Repaired ESC with new MOSFET board, Control board and tested. Please see testing video.

6/22/2021 Check out

Shipped via US Mail with tracking number: 9405511108400211262901