RMA Status : Check-Out

Your Shipping Address:

Name : Rusty Brooks
Email : rbrooks@craneworks.com
Street Address : 2728 Rev. Abraham Woods Jr. Blvd.
City : Birmingham
State : AL
Zip Code : 35203
Country : United States
Phone : (205) 296-5151
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Has no throttle. I really just want to pay to have it repaired.
Date Purchased : 2020-07-16
Where Purchased : Warehouse Hobby Raceway


RMA: 2123

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Rusty Brooks
Email : rbrooks@craneworks.com
Street Address : 2728 Rev. Abraham Woods Jr. Blvd.
City : Birmingham
State : AL
Zip Code : 35203
Country : United States
Phone : (205) 296-5151
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Has no throttle. I really just want to pay to have it repaired.
Date Purchased : 2020-07-16
Where Purchased : Warehouse Hobby Raceway


RMA: 2123

« Click here to return to the home page

User Note

7/19/2021  Check in

7/19/2021 Inspection – Date code on ESC does not match receipt. Is it possible that you mixed up the receipt for this particular ESC?Capacitor has been resoldered. MOSFET board is damaged. See pictures. Possible causes of the damage are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

7/20/2021  Invoice  https://www.paypal.com/invoice/p/#J7F6N6CVLRK3RLM5

7/20/2021  Payment received

7/20/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

7/21/2021 Check In

Shipped via US Mail with tracking number: 9400111108400674237000