RMA Status : Check-Out

Your Shipping Address:

Name : Kevin Mayer
Email : mayerk85@gmail.com
Street Address : 6100 fireside dr unit A
City : Dayton
State : Ohio
Zip Code : 45459
Country : United States
Phone : (937) 694-7878
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No throttle
Date Purchased : 2020-11-01
Where Purchased : Amain


RMA: 2117

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kevin Mayer
Email : mayerk85@gmail.com
Street Address : 6100 fireside dr unit A
City : Dayton
State : Ohio
Zip Code : 45459
Country : United States
Phone : (937) 694-7878
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No throttle
Date Purchased : 2020-11-01
Where Purchased : Amain


RMA: 2117

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User Note

6/9/2021  Check in

6/9/2021 Inspection – ESC is out of warranty by date. Protective covering has been removed from the Capacitor. MOSFET board is damaged. Please see pictures. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too much timing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email if you wish to continue with repairs.

We want to help prevent this from happening again. Please reply with your motor, motor timing, gearing and chassis and we can help to provide set up suggestions. Thank you!

6/10/2021  Invoice  https://www.paypal.com/invoice/p/#VJPVBXV3JSEP4M2M

6/10/2021  Payment received

6/10/2021 00repaired ESC with new MOSFET board, Control board, Capacitor. Please see testing video.

6/11/2021  Check out. Ship via USPS#9400111108400291871533