RMA Status : Check-Out

Your Shipping Address:

Name : Jeremy Mowery
Email : zaviermowery@gmail.com
Street Address : 686 N MARKET ST
City : VAN WERT
State : OH
Zip Code : 45891
Country : United States
Phone : (419) 513-1885
Product To Return : MCL2009 DRK160 ESC
Problem With Product : It went up in smoke
Date Purchased : 2021-03-02
Where Purchased : Phils hobby shop


RMA: 2116

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jeremy Mowery
Email : zaviermowery@gmail.com
Street Address : 686 N MARKET ST
City : VAN WERT
State : OH
Zip Code : 45891
Country : United States
Phone : (419) 513-1885
Product To Return : MCL2009 DRK160 ESC
Problem With Product : It went up in smoke
Date Purchased : 2021-03-02
Where Purchased : Phils hobby shop


RMA: 2116

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User Note

6/1/2021  Check in

6/2/2021 Inspection – ESC is past warranty period. Capacitor is damaged. Capacitor wires have been resoldered. MOSFET board is damaged. See pictures. Possible causes are:

  • Improper power input(reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too much timing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again so please list what motor, what can timing, what car you are running this in and we can possibly offer suggestions to get you moving in the right direction. Thank you!

6/3/2021  Invoice  https://www.paypal.com/invoice/p/#8CTVEFA3RUHMRRXH

6/3/2021  Payment received

6/6/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video. Thank you!

6/8/2021  Check out. Ship via USPS#9400111108400737768007