RMA Status : Check-Out

Your Shipping Address:

Name : Chris Reed
Email : littleman.cr.1968@gmail.com
Street Address : 3124 middlebrooks dr
City : Adger
State : Alabama
Zip Code : 35006
Country : United States
Phone : (205) 510-8615
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Would not turn on
Date Purchased : 2021-05-17
Where Purchased : Warehouse hobby


RMA: 2108

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Chris Reed
Email : littleman.cr.1968@gmail.com
Street Address : 3124 middlebrooks dr
City : Adger
State : Alabama
Zip Code : 35006
Country : United States
Phone : (205) 510-8615
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Would not turn on
Date Purchased : 2021-05-17
Where Purchased : Warehouse hobby


RMA: 2108

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User Note

6/4/2021  Check in

6/7/2021 Communication – Please describe the problem in more detail. What was the situation that the ESC failed? What motor, gearing, car is it being run in Thank you!

6/9/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. We will cover the repairs this one time as a courtesy repair since the ESC is so new. The damage to the MOSFET board can not be caused by reflashing software so there has to be something outside of the ESC that caused this. Please check your motor sensor gap, rotor float, etc.

Please see testing video.

6/12/2021  Check out. Ship via USPS#9400111108400293115710