RMA Status : Check-Out

Your Shipping Address:

Name : Greg Knust
Email : Knusthammer@gmail.com
Street Address : 2034 Steamboat Cir
City : LaBelle
State : Fl
Zip Code : 33935
Country : USA
Phone : (863) 302-4101
Product To Return : MCL2009 DRK160 ESC
Problem With Product : powers on, but no forward movement unless car is pushed slightly
Date Purchased : 2021-05-13
Where Purchased : bought it used


RMA: 2104

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Greg Knust
Email : Knusthammer@gmail.com
Street Address : 2034 Steamboat Cir
City : LaBelle
State : Fl
Zip Code : 33935
Country : USA
Phone : (863) 302-4101
Product To Return : MCL2009 DRK160 ESC
Problem With Product : powers on, but no forward movement unless car is pushed slightly
Date Purchased : 2021-05-13
Where Purchased : bought it used


RMA: 2104

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User Note

6/1/2021  Check in

6/2/2021 Inspection – Hello Greg, I have inspected your ESC and the MOSFET board is heavily damaged. Please see the picture.

I know we have discussed possible causes already with the last one that was sent in. If you’d like to discuss it, please message me.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email if you’d like to move forward with repairs. Thank you!

6/3/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

6/3/2021  Invoice  https://www.paypal.com/invoice/p/#JU2KNN2D4MG3C24V

6/4/2021  Check out. Ship via USPS#9400111108400775372495