RMA Status : Check-Out

Your Shipping Address:

Name : Edwin Villanueva
Email : Evillanueva1992@gmail.com
Street Address : 98 william ave
City : Staten island
State : Ny
Zip Code : 10308
Country : United States
Phone : (646) 940-1138
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Gives throttle for about 5 seconds and then loses throttle
Date Purchased : 2020-11-08
Where Purchased : Local hobby shop


RMA: 2099

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Edwin Villanueva
Email : Evillanueva1992@gmail.com
Street Address : 98 william ave
City : Staten island
State : Ny
Zip Code : 10308
Country : United States
Phone : (646) 940-1138
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Gives throttle for about 5 seconds and then loses throttle
Date Purchased : 2020-11-08
Where Purchased : Local hobby shop


RMA: 2099

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User Note

6/4/2021  Check in

6/7/2021 Inspection – Out of Warranty by date. Protective covering has been removed from capacitor.  MOSFET board is damaged. Please see pictures. Possible causes could be:

  • Improper power input (reverse polarity)
  • Excessive amperage (extreme burnout, incorrect gearing, too much timing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again. Please include your motor, can timing, gearing and which car you are running and we can offer suggestions. Thank you!

6/8/2021  Invoice  https://www.paypal.com/invoice/p/#MLRBM23TPDCW5UCS

6/8/2021  Payment received

6/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

6/10/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400295437858