RMA Status : Check-Out

Your Shipping Address:

Name : Johnny Boles
Email : jlbole03@yahoo.com
Street Address : 975 Mayo trail
City : Crestview
State : Fl.
Zip Code : 32536
Country : usa
Phone : (850) 682-1914
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not work.
Date Purchased : 2021-03-13
Where Purchased : ebay


RMA: 2097

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Johnny Boles
Email : jlbole03@yahoo.com
Street Address : 975 Mayo trail
City : Crestview
State : Fl.
Zip Code : 32536
Country : usa
Phone : (850) 682-1914
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not work.
Date Purchased : 2021-03-13
Where Purchased : ebay


RMA: 2097

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User Note

5/25/2021  Check in

5/26/2021 Inspection – ESC is past warranty period. MOSFET board is damaged. See picture. Possible causes could be:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, too much timing, incorrect gearing, too many runs in a row etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. If you wish to move forward with repairs, please reply and we will send an invoice.

We want to help prevent this from happening again. What motor, gearing and car are you running this ESC in? We can offer suggestions to your set up.

Thank you.

5/28/2021  Invoice  https://www.paypal.com/invoice/p/#6EJNYX5HTW4U9ATT

5/28/2021  Payment received

6/2/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2097 testing video.

6/3/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400745755273