RMA Status : Check-Out

Your Shipping Address:

Name : James Miles
Email : Jmiles2053@icloud.com
Street Address : 108 burnt tree drive
City : Guyton
State : Georgia
Zip Code : 31312
Country : United States
Phone : (912) 661-2247
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Won’t work not less I spin the tire by hand with throttle at 100 on radio. Then still won’t go full throttle just barley turns tires over.
Date Purchased : 2021-02-12
Where Purchased : Amain hobbies


RMA: 2091

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : James Miles
Email : Jmiles2053@icloud.com
Street Address : 108 burnt tree drive
City : Guyton
State : Georgia
Zip Code : 31312
Country : United States
Phone : (912) 661-2247
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Won’t work not less I spin the tire by hand with throttle at 100 on radio. Then still won’t go full throttle just barley turns tires over.
Date Purchased : 2021-02-12
Where Purchased : Amain hobbies


RMA: 2091

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User Note

5/24/2021  Check in

5/24/2021 Inspection – Capacitor pack has been resoldered. Obvious solder work done on the B and C terminals as well. Soldering on the ESC terminals has voided the warranty. Diode on capacitor pack is damaged. MOSFET board is damaged. Please see pictures.

Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (Bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help to prevent this from happening again and we can offer suggestions for set up if you’d like. If you provide what motor, car, gearing, we can possibly help to prevent this.

 

5/25/2021  Currently, we are short of parts to repair. The estimated repaired date is 5/28. Invoice  https://www.paypal.com/invoice/p/#27J4JMEMHWK7E5ZG

5/25/2021  Payment received

5/28/2021  The ETD is changed to 6/1 due to there’s a delay on the repair parts delivery.

6/2/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2091 testing video.

6/2/2021  Check out. Ship via USPS#9400111108400757826015