RMA Status : Check-Out

Your Shipping Address:

Name : Arthur blais
Email : arthurblais1@gmail.com
Street Address : 2433 starlite ln
City : port charlotte
State : Florida
Zip Code : 33952
Country : United States
Phone : (941) 740-3089
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Stoped working, tones do not come on anymore and it does nothing, i have a second esc that i purchased after the first one for a second car and it has tones when turned on but will only throttle up if i turn tire while on stand and when you let off and try a hit throttle again nothing unless motor is turned slightly
Date Purchased : 2020-12-26
Where Purchased : Maclan


RMA: 2089

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Arthur blais
Email : arthurblais1@gmail.com
Street Address : 2433 starlite ln
City : port charlotte
State : Florida
Zip Code : 33952
Country : United States
Phone : (941) 740-3089
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Stoped working, tones do not come on anymore and it does nothing, i have a second esc that i purchased after the first one for a second car and it has tones when turned on but will only throttle up if i turn tire while on stand and when you let off and try a hit throttle again nothing unless motor is turned slightly
Date Purchased : 2020-12-26
Where Purchased : Maclan


RMA: 2089

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User Note

5/25/2021  Check in

5/26/2021 Inspection – ESC’s are past the warranty period. Both ESC’s have similar damage. MOSFET boards are damaged. See pictures.

Possible causes are:

  • Excessive amp draw (extreme burnout, too much timing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap, etc)
  • We do not recommend bullet connectors on the motor wires in a high amperage situation like drag racing as they can be the cause of problems. We recommend wiring directly to the motor.

The cost to repair the ESC’s will be $120 each plus $8 shipping for a total of $248. I will offer a one time courtesy discount of 30% for the repairs, making the total $176. Please reply if you wish to move forward with repairs and we will send an invoice.

Thank you.

 

5/28/2021  Invoice  https://www.paypal.com/invoice/p/#7JDE23QL6BCAQ4UT

5/28/2021 Payment received

6/11/2021 Service

6/11/2021  Check out. Ship via USPS#9405511108400291069100