RMA Status : Check-Out

Your Shipping Address:

Name : John Fowler
Email : My75rr@gmail.com
Street Address : 11024 WHITEPINE DR
City : NORTH PRINCE GEORGE
State : VA
Zip Code : 23860
Country : United States
Phone : (804) 833-1130
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Cutting out,esc says it and the motorsay they are 287 degrees before its even ran.
Date Purchased : 2021-02-24
Where Purchased : Ace Hobbies


RMA: 2080

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : John Fowler
Email : My75rr@gmail.com
Street Address : 11024 WHITEPINE DR
City : NORTH PRINCE GEORGE
State : VA
Zip Code : 23860
Country : United States
Phone : (804) 833-1130
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Cutting out,esc says it and the motorsay they are 287 degrees before its even ran.
Date Purchased : 2021-02-24
Where Purchased : Ace Hobbies


RMA: 2080

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User Note

6/3/2021  Check in

6/3/2021 Inspection

  • ESC was year 2020 week 52 production.
  • ESC has no physical or hardware damage.
  • ESC has corrupted firmware. It is possibly caused by out of sync motor signal in the prior passes.
  • We tried to flashed the firmware and tested with our lab equipment to confirm the ESC was OK. Please see RMA#2080 testing video.
  • We’d suggest the customer to double check with the motor side. This ESC is working fine.

6/4/2021  Check out. Ship via USPS#9400111108400775862507