RMA Status : Check-Out

Your Shipping Address:

Name : Barry James Lockard
Email : blockard1@aol.com
Street Address : 5207 Matterhorn Court
City : Louisville
State : KY.
Zip Code : 40216
Country : United States
Phone : (502) 552-9764
Product To Return : G0338 X Weight Gauge Air
Problem With Product : Does not weigh properly.
Date Purchased : 2021-05-03
Where Purchased : MaClan Pro Shop (online)


RMA: 2078

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Barry James Lockard
Email : blockard1@aol.com
Street Address : 5207 Matterhorn Court
City : Louisville
State : KY.
Zip Code : 40216
Country : United States
Phone : (502) 552-9764
Product To Return : G0338 X Weight Gauge Air
Problem With Product : Does not weigh properly.
Date Purchased : 2021-05-03
Where Purchased : MaClan Pro Shop (online)


RMA: 2078

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User Note

5/18/2021  Check in

5/18/2021 Inspection

  • All 4 scales were able to power on and pair with the app.
  • 3 out of 4 scales were calibrated incorrectly.
  • Re-calibrated the scales with proper 2000g weight and verified. All 4 scales work properly. Please review RMA#2078 testing video.

 

Final note: the scales were all calibrated out of the factory. It does not require calibration out of the box. If you decide to perform calibration, please use a 2000g weight and follow the instructions on the app. If you need help to calibrate the scale, please feel free to send it back to us for the calibration service. This set of scales is now working fine. Thanks!!

5/18/2021  Check out. Ship via USPS#9405511108400152651826