RMA Status : Check-Out

Your Shipping Address:

Name : William F Perkins
Email : bfperkins@comcast.net
Street Address : 31 Grand st 1st floor
City : Middletown
State : Connecticut
Zip Code : 06457
Country : United States
Phone : (860) 754-4412
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Unsoldered cap pack and power wire .
Made a crackling sound
Date Purchased : 2021-03-12
Where Purchased : Brooklynhobbies.com


RMA: 2072

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : William F Perkins
Email : bfperkins@comcast.net
Street Address : 31 Grand st 1st floor
City : Middletown
State : Connecticut
Zip Code : 06457
Country : United States
Phone : (860) 754-4412
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Unsoldered cap pack and power wire .
Made a crackling sound
Date Purchased : 2021-03-12
Where Purchased : Brooklynhobbies.com


RMA: 2072

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User Note

5/14/2021  Check in

5/16/2021 Inspection – ESC is past the warranty period. Capacitor is damaged and unsoldered. Positive lead is unsoldered from ESC. MOSFET board is heavily damaged. See pictures. The possible causes are:

  • Improper power input (Reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to prevent this from happening again and we can offer suggestions for set up etc. What motor, gearing, car are you running?

Thank you.

5/17/2021  Invoice  https://www.paypal.com/invoice/p/#WXD9M78WBD4DDLRG

5/17/2021  Payment received

5/17/2021 Repaired ESC with new MOSFET board, Control board, Capacitor. Please see testing video.

5/19/2021  Check out. Ship via USPS#9400111108400145116995