RMA Status : Check-Out

Your Shipping Address:

Name : april Domingo
Email : prl_dmng@yahoo.com
Street Address : 3328 s Holy PL
City : seattle
State : Wa
Zip Code : 98118
Country : Usa
Phone : (206) 790-6603
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Car just shuts off after 20ft
Date Purchased : 2021-02-05
Where Purchased : online


RMA: 2071

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : april Domingo
Email : prl_dmng@yahoo.com
Street Address : 3328 s Holy PL
City : seattle
State : Wa
Zip Code : 98118
Country : Usa
Phone : (206) 790-6603
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Car just shuts off after 20ft
Date Purchased : 2021-02-05
Where Purchased : online


RMA: 2071

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User Note

5/19/2021  Check in

5/19/2021 Inspection – No receipt provided. MOSFET board is damaged. Capacitor has been removed and resoldered. Please see pictures.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to prevent this from happening again and we can offer suggestions for setup. What motor, gearing and car are you running?

Thank you!

5/20/2021  Invoice  https://www.paypal.com/invoice/p/#7QQ23HRWRHNRK44R

5/20/2021  Payment received.

5/20/2021 Repaired ESC with new MOSFET board, control board and capacitor. Please see testing video.

Timing in ESC was set to 50 degrees. Depending on motor and can timing, this could be excessive.  Motor wires are damaged and had poor soldering. Both of these could contribute to the damage to the ESC. Please pay close attention to motor wires and soldering as this can cause damage to the ESC.

5/21/2021  Check out. Ship via USPS#9400111108400178105751