RMA Status : Check-Out

Your Shipping Address:

Name : Jeremy Quillen
Email : jhmquillen@att.net
Street Address : 71 Clearview Lane
City : Franklin
State : Ohio
Zip Code : 45005
Country : United States
Phone : (937) 830-2627
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc powers on but will not power the motor
Date Purchased : 2021-04-19
Where Purchased : Maclan website


RMA: 2056

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jeremy Quillen
Email : jhmquillen@att.net
Street Address : 71 Clearview Lane
City : Franklin
State : Ohio
Zip Code : 45005
Country : United States
Phone : (937) 830-2627
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc powers on but will not power the motor
Date Purchased : 2021-04-19
Where Purchased : Maclan website


RMA: 2056

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User Note

5/10/2021  Check in

5/11/2021 Inspection

  • ESC MOSFET was completely damaged. See the below photo.

  • Such damage was caused by the motor side.
  • We will perform this ONE TIME ONLY courtesy support to rebuild the ESC.
  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2056 testing video.

We’d suggest checking the original motor that damaged this ESC so to avoid the same damage from happening again. The standard repair cost will be $120.

5/11/2021 Check Out

Shipped vis US Mail with tracking number: 9400111108400127100103