RMA Status : Check-Out

Your Shipping Address:

Name : Paul Nail
Email : email@strasburghobbies.com
Street Address : 168 West King Street
City : STRASBURG
State : VA
Zip Code : 22657
Country : United States
Phone : (540) 465-9444
Product To Return : MCL2009 DRK160 ESC
Problem With Product : wheels will not turn unless started by hand
Date Purchased : 2021-03-07
Where Purchased : Strasburg Hobbies


RMA: 2055

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Paul Nail
Email : email@strasburghobbies.com
Street Address : 168 West King Street
City : STRASBURG
State : VA
Zip Code : 22657
Country : United States
Phone : (540) 465-9444
Product To Return : MCL2009 DRK160 ESC
Problem With Product : wheels will not turn unless started by hand
Date Purchased : 2021-03-07
Where Purchased : Strasburg Hobbies


RMA: 2055

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User Note

5/17/2021 Inspection – ESC is past warranty period. Capacitor pack has been damaged. MOSFET board is heavily damaged. Please see pictures. Possible causes could be:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, too much timing)
  • Motor out of sync (bridged/incorrect motor wiring, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again so please provide what motor, gearing and car you are running so we can offer suggestions. One thing that we dont recommend is running bullets on the motor leads in a high amperage, drag racing application. These can introduce resistance and potential problems to the system.

Please reply if you wish to move forward with repairs. Thank you!

6/10/2021  Invoice https://www.paypal.com/invoice/p/#3YJMGAQS43CJYL9V

6/10/2021  Payment received

6/10/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

6/11/2021  Check out. Ship via USPS#9400111108400291879836