RMA Status : Check-Out

Your Shipping Address:

Name : Juan C Diaz
Email : Ssmokey24@gmail.com
Street Address : 443 CROSS CREEK AVE
City : LAKE PLACID
State : FL
Zip Code : 33852
Country : United States
Phone : (863) 633-8734
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Car ran fine out the car up 2 weeks later went to run the car it studdered on burn out tried to make a run was low on power than I had nothing fan runs it powers up but doesn’t want to go if I manually spin the tires sometimes it will go like the sensor board went bad I’ve tried different motor /reinstalled software/recalibrate nothing helped
Date Purchased : 2021-02-27
Where Purchased : Michael’s rc hobbies


RMA: 2051

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Juan C Diaz
Email : Ssmokey24@gmail.com
Street Address : 443 CROSS CREEK AVE
City : LAKE PLACID
State : FL
Zip Code : 33852
Country : United States
Phone : (863) 633-8734
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Car ran fine out the car up 2 weeks later went to run the car it studdered on burn out tried to make a run was low on power than I had nothing fan runs it powers up but doesn’t want to go if I manually spin the tires sometimes it will go like the sensor board went bad I’ve tried different motor /reinstalled software/recalibrate nothing helped
Date Purchased : 2021-02-27
Where Purchased : Michael’s rc hobbies


RMA: 2051

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User Note

5/12/2021  Check in

5/12/2021 Inspection – MOSFET board is damaged, please see picture. Possible causes are:

  • Improper power input(reverse polarity)
  • Excessive amp draw(extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync(Bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again. If you can provide which motor, gearing and car you are running, and we can offer suggestions to help.

5/13/2021  Invoice  https://www.paypal.com/invoice/p/#RLXJ7QG7LDK74458

5/14/2021  Payment received

5/16/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

5/17/2021  Check out. Ship via USPS#9400111108400187381023