RMA Status : Check-Out

Your Shipping Address:

Name : Larry jones
Email : larry.jones1486@gmail.com
Street Address : 6330 busey rd
City : pickerington
State : OH
Zip Code : 43147
Country : United States
Phone : (614) 558-4224
Product To Return : MCL2009 DRK160 ESC
Problem With Product : wont light up or let me connect with my tablet, my other 3 let me connect and make changes with the same tablet and cable.
Date Purchased : 2021-02-03
Where Purchased : ebay ref rma 1904a


RMA: 2045

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Larry jones
Email : larry.jones1486@gmail.com
Street Address : 6330 busey rd
City : pickerington
State : OH
Zip Code : 43147
Country : United States
Phone : (614) 558-4224
Product To Return : MCL2009 DRK160 ESC
Problem With Product : wont light up or let me connect with my tablet, my other 3 let me connect and make changes with the same tablet and cable.
Date Purchased : 2021-02-03
Where Purchased : ebay ref rma 1904a


RMA: 2045

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User Note

5/10/2021  Check in

5/10/2024 Inspection – MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (Bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to continue with repairs.

We would like to prevent this from happening again. What motor, gearing etc are you running? We can offer suggestions to help prevent another failure.

5/12/2021  Invoice  https://www.paypal.com/invoice/p/#BAMAFZBYMJ96XY5F

5/12/2021  Payment received

5/12/2021 Repaired ESC with new MOSFET board, Control board, and Capacitor pack. The damage to this ESC was caused by an outside source, even though we extended an extensive discount. We recommend checking everything from the motor, and all wiring to eleminate this from happening again.

Please see testing video to show that ESC works properly before it leaves us.

5/13/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400193648455