RMA Status : Check-Out

Your Shipping Address:

Name : Eric Niewendorp
Email : ericniewendorp@gmail.com
Street Address : 9605 Sw Killarney Ln
City : Tualatin
State : OR
Zip Code : 97062
Country : United States
Phone : (503) 880-7458
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC used from combination package. Running off of 2s LiHV battery. Used in combination with MRR V3 13.5 motor. Calibrated ESC for throttle with no issues. Applied throttle and ESC and Motor started to smoke heavily. Disconnected and let cool. Reconnected, ESC now showing error codes for internal temp and gets hot quickly. Motor whines but will not turn.
Date Purchased : 2021-04-13
Where Purchased : Tammie’s Hobbies


RMA: 2032

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Eric Niewendorp
Email : ericniewendorp@gmail.com
Street Address : 9605 Sw Killarney Ln
City : Tualatin
State : OR
Zip Code : 97062
Country : United States
Phone : (503) 880-7458
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC used from combination package. Running off of 2s LiHV battery. Used in combination with MRR V3 13.5 motor. Calibrated ESC for throttle with no issues. Applied throttle and ESC and Motor started to smoke heavily. Disconnected and let cool. Reconnected, ESC now showing error codes for internal temp and gets hot quickly. Motor whines but will not turn.
Date Purchased : 2021-04-13
Where Purchased : Tammie’s Hobbies


RMA: 2032

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User Note

5/7/2021  Check in

5/11/2021 Inspection

  • Motor was tested on motor analyzer to confirm no problem.
  • The ESC was out of warranty according to the purchase date.
  • ESC has a reverse polarity damage. The fan port was damaged due to incorrect power.  The MOSFET board was completely damaged. The bullet connector also has a sign of arc mark. Please see the below photos.

  • The cost to rebuild the ESC is $110 plus $8 return shipping. Please reply the email to confirm if you wish to proceed with the service. Thanks!

5/12/2021  Invoice  https://www.paypal.com/invoice/p/#E5X3LJVDZRC8TLAS

5/13/2021  Payment received

5/14/2021 Service

5/14/2021  Check out. Ship via USPS#9400111108400106277574