RMA Status : Check-Out

Your Shipping Address:

Name : mike McCutcheon
Email : nfreeman06cbr@gmail.com
Street Address : 190 Cross Creek Dr
City : lilburn
State : ga
Zip Code : 30047
Country : United States
Phone : (601) 672-5501
Product To Return : MCL2009 DRK160 ESC
Problem With Product : esc does not power up. light just flashes.
Date Purchased : 2021-03-12
Where Purchased : island hobby nut


RMA: 2018

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : mike McCutcheon
Email : nfreeman06cbr@gmail.com
Street Address : 190 Cross Creek Dr
City : lilburn
State : ga
Zip Code : 30047
Country : United States
Phone : (601) 672-5501
Product To Return : MCL2009 DRK160 ESC
Problem With Product : esc does not power up. light just flashes.
Date Purchased : 2021-03-12
Where Purchased : island hobby nut


RMA: 2018

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User Note

Check-in: 5/4/2021

5/4/2021 Inspection – MOSFET board is heavily damaged. See picture. Probable causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw ( extreme burnout, improper gearing, too many runs)
  • Motor out of sync (bridged terminals, sensor gap)

This damage is caused by an outside source. What motor, gearing, car are you running? We can offer suggestions to prevent this from happening again.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email if you wish to move forward with repairs.

5/5/2021  Invoice  https://www.paypal.com/invoice/p/#58DQF5857AUR7FCH

5/5/2021  Payment received

5/5/2021 Repaired ESC with new MOSFET board, Control board, Capacitor. See testing video.

Check Out : 5/6/2021

Shipped via US Mail with tracking number: 9400111108400371067917