RMA Status : Check-Out

Your Shipping Address:

Name : Ryan Lucas
Email : RyanL78@hotmail.com
Street Address : 19 Saunders ave
City : Toronto
State : Ontario
Zip Code : M6r1b9
Country : Canada
Phone : (647) 972-2453
Product To Return : MCL1053 DRK 4.5T Motor
Problem With Product : I pulled the motor from my car and the screw fell out. It appears to be snapped off.
Date Purchased : 2021-04-01
Where Purchased : Xtreme R/c


RMA: 2013

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ryan Lucas
Email : RyanL78@hotmail.com
Street Address : 19 Saunders ave
City : Toronto
State : Ontario
Zip Code : M6r1b9
Country : Canada
Phone : (647) 972-2453
Product To Return : MCL1053 DRK 4.5T Motor
Problem With Product : I pulled the motor from my car and the screw fell out. It appears to be snapped off.
Date Purchased : 2021-04-01
Where Purchased : Xtreme R/c


RMA: 2013

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User Note

5/5/2021  Check in

5/6/2021 Inspection and repair – Disassembled motor and removed broken screw. Replaced screw.

Aluminum screws are much more fragile than steel screws and can break easily by being overtightened or even in a hard crash. Without knowing how this happened, we would like to replace the screw at no charge if you will pay for the return shipping. If you agree to this, please reply to this email and we will send an invoice for the shipping.

Thank you.

5/7/2021  Invoice: To ship via UPS Standard is $19.18. If you would like to change to USPS First Class Mail, the cost will increase to $23.22

https://www.paypal.com/invoice/p/#7PTYNFGTGESGNK62

5/10/2021  Check out. Ship via UPS Standard#1Z6W88616825337184