RMA Status : Check-Out

Your Shipping Address:

Name : Connor Herron
Email : Dirtshark224@gmail.com
Street Address : 6858 Adrienne Arbor
City : Spring
State : Texas
Zip Code : 77389
Country : United States
Phone : (775) 781-4153
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc only flashes quick red will not arm. Servo works fine and connects to remote. Tried several different motors and new sensor cables. The esc will also not connect to laptop or tablet with cable provided
Date Purchased : 2021-02-04
Where Purchased : White rose hobbies


RMA: 2010

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Connor Herron
Email : Dirtshark224@gmail.com
Street Address : 6858 Adrienne Arbor
City : Spring
State : Texas
Zip Code : 77389
Country : United States
Phone : (775) 781-4153
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc only flashes quick red will not arm. Servo works fine and connects to remote. Tried several different motors and new sensor cables. The esc will also not connect to laptop or tablet with cable provided
Date Purchased : 2021-02-04
Where Purchased : White rose hobbies


RMA: 2010

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User Note

7/19/2021  Check in

7/19/2021 Inspection – Date code on ESC doesn’t match receipt. Is it possible that you have mixed up the receipt with another ESC? MOSFET board is damaged. See picture.

Possible causes of the damage are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

7/20/2021  Invoice  https://www.paypal.com/invoice/p/#AAKRAZ7DEXBNYA7C

7/20/2021  Payment received

7/20/2021 Repaired ESC with new MOSFET board, Control board and capacitor, then tested. See testing video.

7/21/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400674275248