RMA Status : Check-Out

Your Shipping Address:

Name : Jeffrey Kummer
Email : Jdawg02@icloud.com
Street Address : 2511 Rutherford road
City : Greenville
State : South Carolina
Zip Code : 29609
Country : United States
Phone : (864) 752-5152
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : No throttle, can’t calibrate, will not hook to computer or android to tune. Just has 1 fast blinking red light
Date Purchased : 2021-03-12
Where Purchased : Maclan


RMA: 2002

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jeffrey Kummer
Email : Jdawg02@icloud.com
Street Address : 2511 Rutherford road
City : Greenville
State : South Carolina
Zip Code : 29609
Country : United States
Phone : (864) 752-5152
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : No throttle, can’t calibrate, will not hook to computer or android to tune. Just has 1 fast blinking red light
Date Purchased : 2021-03-12
Where Purchased : Maclan


RMA: 2002

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User Note

4/23/2021 Check in.

4/28/2021 Inspection

  • ESC has capacitor module cut off, with a sign of re-soldering and overflow solder. Both power cables were cut and reconnected. Please see the below photos.

  • We soldered a testing capacitor module, and performed a running test. We found no problem on the ESC.  The ESC was able to run the motor. Please review RMA#2002 ESC testing video.
  • We also tested the ESC with our Samsung S10+ Android phone. The ESC was able to connect to the app and all functions were fine. Please review RMA#2002 app connection testing video.
  • Our suggestion:
    • Perform the rewire service ($25)
    • Install a new capacitor module ($24.99)
    • Plus return shipping the total is $57.99. We will install all new wires along with a new capacitor module. Please reply if you wish to proceed with the service. Thanks

4/29/2021  Invoice  https://www.paypal.com/invoice/p/#STXMHNRMWN7HR9PS

4/30/2021  Payment received

4/30/2021 Service

4/30/2021  Check out. Ship via USPS#9405511108400300185302