RMA Status : Check-Out

Your Shipping Address:

Name : Dino Erickson
Email : Dinodep@yahoo.com
Street Address : 2281 motor parkway
City : Ronkonkoma
State : NY
Zip Code : 11779
Country : United States
Phone : (631) 445-0299
Product To Return : MCL2009 DRK 160A ESC
Problem With Product : Esc does not work
Date Purchased : 2021-04-02
Where Purchased : Island hobby Nut


RMA: 1993

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Dino Erickson
Email : Dinodep@yahoo.com
Street Address : 2281 motor parkway
City : Ronkonkoma
State : NY
Zip Code : 11779
Country : United States
Phone : (631) 445-0299
Product To Return : MCL2009 DRK 160A ESC
Problem With Product : Esc does not work
Date Purchased : 2021-04-02
Where Purchased : Island hobby Nut


RMA: 1993

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User Note

4/27/2021  Check in

4/27/2021 Communication – Hello Dino, please reply with what motor, gearing and car you you are running with this ESC. Thank you!

4/29/2021 Communication – Customer replied with “Trinity 4.5 Drag Master, 18/87 gearing, in a DR10.

Inspection – MOSFET board is damaged. Bullet connectors show signs of extreme arcing which is a sign of reverse polarity. Please see pictures. Probable causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

Without being able to inspect motor, a definite cause is impossible to conclude. The damage to the MOSFET board is not a manufacturers defect, but because the ESC is so new, we will offer a one time 50% discount on the repairs. The cost to repair will be $60 plus $8 shipping.

Please check sensor gap and rotor float on motor before connecting to ESC again to prevent this from happening again.

Please reply if you wish to move forward with repairs.

5/3/2021 Spoke with Dino today and I have agreed to cover the repairs this time. The damage was caused by something outside of the ESC, and Dino has agreed to check everything over. Please see testing video.

Check Out : 5/4/2021

Shipped via UPS Ground with tracking : 1Z6W88610316875151