RMA Status : Inspection

Your Shipping Address:

Name : Jason Hays
Email : hays8llc@gmail.com
Street Address : 4942 TRIBUTARY DR
City : MILTON
State : FL
Zip Code : 32570
Country : United States
Phone : (850) 777-4920
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Solder Joint came unsoldered after 5th pass. Resoldered as advised as well as regeared as advised. Next pass down the track, caused a rotor to explode in a brand new Phantom 3.5T. Put the esc on a new motor and it turns for a split second and no more.
Date Purchased : 2021-02-27
Where Purchased : Amain Hobbies


RMA: 1978

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Hays
Email : hays8llc@gmail.com
Street Address : 4942 TRIBUTARY DR
City : MILTON
State : FL
Zip Code : 32570
Country : United States
Phone : (850) 777-4920
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Solder Joint came unsoldered after 5th pass. Resoldered as advised as well as regeared as advised. Next pass down the track, caused a rotor to explode in a brand new Phantom 3.5T. Put the esc on a new motor and it turns for a split second and no more.
Date Purchased : 2021-02-27
Where Purchased : Amain Hobbies


RMA: 1978

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User Note

5/18/2021  Check in

5/18/2021 Inspection – MOSFET board is damaged. Found several potential problems that would cause this type of damage.

Motor wires had cold solder joints with very little actual contact with motor terminals and could cause high amperage spikes.

Battery bullet connectors are crushed and have heavy burning which could be caused by reverse polarity.

Fan is also installed upside down which will cause the fan to burn out and damage the control board.

Switch wires have been damaged and could cause a short.

Please see pictures that have been included.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

Please reply if you wish to move forward with repairs. Thank you!