RMA Status : Check-Out

Your Shipping Address:

Name : Harrison nation
Email : Jnation89@gmail.com
Street Address : 18198 w banff ln
City : Surprise
State : AZ
Zip Code : 85388
Country : United States
Phone : (623) 396-7800
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No longer provides any power to motor. Also doesn’t make sounds to confirm anything.
Date Purchased : 2021-01-09
Where Purchased : Hobby action


RMA: 1975

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Harrison nation
Email : Jnation89@gmail.com
Street Address : 18198 w banff ln
City : Surprise
State : AZ
Zip Code : 85388
Country : United States
Phone : (623) 396-7800
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No longer provides any power to motor. Also doesn’t make sounds to confirm anything.
Date Purchased : 2021-01-09
Where Purchased : Hobby action


RMA: 1975

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User Note

4/26/2021  Check in

4/27/2021 Inspection – ESC is out of warranty period. Wires have been removed from ESC so I am unable to test.

MOSFET board is damaged, please see pictures. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (excessive burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

Please let us know what motor and gearing so we can offer suggestions to prevent this from happening again.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you would like to move forward with repairs.

4/28/2021  Invoice  https://www.paypal.com/invoice/p/#G63J8Z5DRNBQJB8H

5/3/2021  Payment received

5/3/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

5/4/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400358339297