RMA Status : Check-Out

Your Shipping Address:

Name : Joseph T Butts
Email : joesf1026@yahoo.com
Street Address : 256 Waters Edge Lane
City : Madison
State : AL
Zip Code : 35758
Country : United States
Phone : (256) 620-2224
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC indicator lights show it is receiving throttle signal from the radio/transmitter but only sometimes works. I have tried changing motors and sensor wires as well as radio/transmitter with the same result. At times it seems you can turn the wheels by hand a bit and the throttle will work again until you let the motor come to rest and then it is back to not working but still indicates the radio/transmitter signal as received.
Date Purchased : 2021-01-16
Where Purchased : RC Hobbies 3303 Meridian St N, Huntsville, AL 35811


RMA: 1974

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Joseph T Butts
Email : joesf1026@yahoo.com
Street Address : 256 Waters Edge Lane
City : Madison
State : AL
Zip Code : 35758
Country : United States
Phone : (256) 620-2224
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC indicator lights show it is receiving throttle signal from the radio/transmitter but only sometimes works. I have tried changing motors and sensor wires as well as radio/transmitter with the same result. At times it seems you can turn the wheels by hand a bit and the throttle will work again until you let the motor come to rest and then it is back to not working but still indicates the radio/transmitter signal as received.
Date Purchased : 2021-01-16
Where Purchased : RC Hobbies 3303 Meridian St N, Huntsville, AL 35811


RMA: 1974

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User Note

Check In : 5/4/2021

5/4/2021 Inspection – ESC is out of warranty period. MOSFET board is heavily damaged. See picture. Probable causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The damage was caused by an outside source and is not a manufacturers defect. What motor, gearing, car are you using? We can offer suggestions to prevent this from happening again.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email if you wish to move forward with repairs.

5/4/2021  Invoice  https://www.paypal.com/invoice/p/#AJE7EA5V8MPD73JE

5/5/2021  Payment received

5/6/2021 Repaired ESC with new MOSFET board, Control board, Capacitor. Please see testing video.

5/10/2021  Check out. Ship via USPS#9400111108400330542189