RMA Status : Check-Out

Your Shipping Address:

Name : Monte Castro
Email : moejoecastrob70@gmail.com
Street Address : 2136 North I-35 Lot 21 C – 58
City : New Braunfels
State : TX
Zip Code : 78130
Country : United States
Phone : (936) 727-1073
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC turns on and has power but motor turn slowly
Date Purchased : 2020-12-08
Where Purchased : Ebay


RMA: 1941

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Monte Castro
Email : moejoecastrob70@gmail.com
Street Address : 2136 North I-35 Lot 21 C – 58
City : New Braunfels
State : TX
Zip Code : 78130
Country : United States
Phone : (936) 727-1073
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC turns on and has power but motor turn slowly
Date Purchased : 2020-12-08
Where Purchased : Ebay


RMA: 1941

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User Note

4/19/2021  Check in. Please email us the proof of purchase in order to verify the warranty.

4/20/2021  Receipt provided.

4/20/2021 Inspection – MOSFET board has been damaged. Please see picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (excessive burnout, improper gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

Please check your motor for bridged terminals and sensor gap. We recommend gearing around 18-20 pinion and 84 spur. Also make sure you are doing no more than 2 runs in a row.

The cost to rebuild the ESC will be $120 plus $8 shipping. Please reply if you would like to proceed with repairs.

4/21/2021  Invoice  https://www.paypal.com/invoice/p/#VZWGJ7Y2WG9RRHJX

4/22/2021  Payment received

4/22/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. See testing video.

4/24/2021  Check out. Ship via USPS#9400111108400976594351