RMA Status : Inspection

Your Shipping Address:

Name : Michael Girard
Email : mike_t_girard@yahoo.com
Street Address : 2810 sandhurst
City : Rochester Hills
State : Michigan
Zip Code : 48307
Country : United States
Phone : (248) 694-1912
Product To Return : VTX10-Black Edition ESC
Problem With Product : after testing 3 sensor wires, 3 motors (10.5t 13.5t and 17.5t), 2 recievers and 2 servos and setting the esc to the exact factory settings for 3 different profiles it still shutters, cogs badly and has no power. after 1-2 laps the motor gets very very hot.
Date Purchased : 2015-04-22
Where Purchased : Larrys Performance R/C


RMA: 194

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael Girard
Email : mike_t_girard@yahoo.com
Street Address : 2810 sandhurst
City : Rochester Hills
State : Michigan
Zip Code : 48307
Country : United States
Phone : (248) 694-1912
Product To Return : VTX10-Black Edition ESC
Problem With Product : after testing 3 sensor wires, 3 motors (10.5t 13.5t and 17.5t), 2 recievers and 2 servos and setting the esc to the exact factory settings for 3 different profiles it still shutters, cogs badly and has no power. after 1-2 laps the motor gets very very hot.
Date Purchased : 2015-04-22
Where Purchased : Larrys Performance R/C


RMA: 194

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User Note

Checked in: 6/22/2015 5 :43PM PST by Barbara Ho

Inspection: 6/23/2015 12:30pm

  • ESC shows a sign of long time usage
  • ESC capacitor module was modified with both wires black and protection wrap was removed (see attached photos)

IMG_7371 IMG_7370 IMG_7369

This case is currently pending. Our technical manager, Nick Malato, will contact you within 2 business days to discuss available options.