RMA Status : Inspection

Your Shipping Address:

Name : Anna Balph- Anthony’s Victory Lane
Email : anvictlane@aol.com
Street Address : 429 West Highway 80
City : Pooler
State : GA
Zip Code : 31322
Country : United States
Phone : (912) 748-0847
Product To Return : Maclan Racing – MMax 8R ESC
Problem With Product : It won’t run a motor you have to push it to make it go.
Date Purchased : 2021-01-12
Where Purchased : Anthony’s Victory Lane – Pooler,ga


RMA: 1935

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Anna Balph- Anthony’s Victory Lane
Email : anvictlane@aol.com
Street Address : 429 West Highway 80
City : Pooler
State : GA
Zip Code : 31322
Country : United States
Phone : (912) 748-0847
Product To Return : Maclan Racing – MMax 8R ESC
Problem With Product : It won’t run a motor you have to push it to make it go.
Date Purchased : 2021-01-12
Where Purchased : Anthony’s Victory Lane – Pooler,ga


RMA: 1935

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User Note

4/14/2021  Check in. The esc is out of warranty. We will perform a free inspection and get back to you. Thank you!

4/14/2021 Communication – Hello Anna, can you please describe the application this MMax8R is being used? What motor, gearing etc.

Thank you.

4/20/2021 Customer replied –

RMA#1935
It was used with a 8.5T Maclan withon a Traxxas Bandit 86/18 gearing.

Hello Anna, I am guessing this is in a drag car. The MMax8 was never intended for drag racing, we recommend the DRK for drag racing. The combination of drag racing, combined with a 3s battery has damaged the esc.

Also, you may want to check that motor. Free revving it to over 112,000 rpm could have damaged it as well. Please see pictures.

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you would like to proceed with repairs.