RMA Status : Check-Out

Your Shipping Address:

Name : SHELBY HALL
Email : shall2166@gmail.com
Street Address : 5346 kettler ave
City : lakewood
State : California
Zip Code : 90713
Country : United States
Phone : (310) 863-7727
Product To Return : MCL2009 DRK160 ESC
Problem With Product : CAP PACK EXPLODED
Date Purchased : 2021-03-03
Where Purchased : FRIENDLY HOBBIES


RMA: 1927

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : SHELBY HALL
Email : shall2166@gmail.com
Street Address : 5346 kettler ave
City : lakewood
State : California
Zip Code : 90713
Country : United States
Phone : (310) 863-7727
Product To Return : MCL2009 DRK160 ESC
Problem With Product : CAP PACK EXPLODED
Date Purchased : 2021-03-03
Where Purchased : FRIENDLY HOBBIES


RMA: 1927

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User Note

4/13/2021 Check In

Out of Warranty- We will perform a free inspection and report after 2-3 days.

4/13/2021 Inspection – Capacitor is damaged and has been resoldered. Mosfet board is damaged. Please see pictures.

Probable causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (Improper gearing, excessive burnout(s), too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to rebuild the ESC will be $120 plus $8 shipping. Please reply here if you wish to proceed with repairs.

4/14/2021  Invoice  https://www.paypal.com/invoice/p/#NAUHPS2NQ6N6QS2G

4/14/2021  Payment received

4/14/2021 Hello Shelby, your ESC has been repaired with a new MOSFET board, Control board, and Capacitor pack and tested. Please see testing video below.

4/16/2021  Check out. Ship via USPS#9400111108400993789228