RMA Status : Check-Out

Your Shipping Address:

Name : DAVID FIELDER
Email : dfielder@roadsafetraffic.com
Street Address : 1703 HAYES ST.
City : MUSKOGEE
State : Oklahoma
Zip Code : 74403
Country : United States
Phone : (918) 348-4038
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Esc will not run motor right out of the box. WIll do everything except for start the motor. Esc is brand new
Date Purchased : 2001-03-20
Where Purchased : Onion Creek RC Speedway


RMA: 1921

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : DAVID FIELDER
Email : dfielder@roadsafetraffic.com
Street Address : 1703 HAYES ST.
City : MUSKOGEE
State : Oklahoma
Zip Code : 74403
Country : United States
Phone : (918) 348-4038
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Esc will not run motor right out of the box. WIll do everything except for start the motor. Esc is brand new
Date Purchased : 2001-03-20
Where Purchased : Onion Creek RC Speedway


RMA: 1921

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User Note

4/8/2021  Check in

4/8/2021 Information request. Please tell us which motor you are running, what car/transmission you are using, and your gearing. Thank you.

4/14/2021 Inspection – Hello David, I have inspected your ESC and the MOSFET board is showing some major damage. Please see picture. The MOSFET board can basically, only be damaged by outside causes. Some of these causes are:

  • Improper power input(reverse polarity)
  • Excessive amp draw (incorrect gearing, improper burnout, too many runs in a row). You said that it didn’t make a run yet, so this one is unlikely.
  • Motor out of sync (bridged terminals, sensor gap)

Since we didn’t see or test your motor, we cannot determine a cause, therefore, we will offer a one time courtesy repair.

Please double check the items listed to prevent this from happening again. We suggest to not use this one motor again as there is a chance to damage the ESC again on the bench, and this will not be covered by warranty.

Repaired ESC with new MOSFET board, Control board and Capacitor pack and tested. Please see testing video below.

Thank you

4/16/2021  Check out. Ship via USPS#9400111108400993156280